Tenant Information at Supa Rent

Welcome to Supa Rent, we have a comprehensive range of properties to let - both furnished and unfurnished.  Our aim is to guide you through the rental process as smoothly as possible and to find the ‘dream home for you’.  We will provide you with all of the information that you need to know about renting a property from Supa Rent. In order for any tenancy to commence it is a requirement that several factors need to be completed and a legal agreement between the Landlord and tenant drawn up. We will attempt to explain this process to you so that you are fully informed as to what is involved.

Finding a Property

The first thing you have to do is contact us with details about yourselves and what type of accommodation you would like.  We then search for suitable properties for you to view.  If there is nothing available for you, we add your details to our mailing list and endeavour to find a suitable property for you as soon as possible.

Viewing a Property

Wherever possible we will arrange viewings at a day/time that is convenient to you and a member of staff will always accompany you on your viewing, we can then give advice and answer any questions you may have.

Reserving the Property

Once we have found you a property, you will need to reserve it by paying a ‘holding deposit’, this will remove the property from our availability list for 1 week whilst we collect the information we need from you, this will be deducted from the balance due before you move in.  Please note: the holding deposit is ‘non refundable’ in the event that the letting does not go ahead. 

Once the holding deposit has been paid, you will be given an application form to complete and asked to provide various forms of identification.  A credit check will then be undertaken and we may require various references, i.e. employer, previous/current landlord etc.  If you don’t match the required criteria, we may ask for a guarantor who will be responsible for the rent and condition of the property.

Tenancy

An Assured Short-hold Tenancy is used for all tenancies with a term of normally 6 or 12 months. This details what duties and obligations each side of the agreement has to fulfil and forms a legally binding document between both the tenant and the Landlord. The features covered by this document are:

1. What rent is to be paid and when
2. The duration of the agreement
3. Sets out who is responsible for the running expenses of the property
4. What obligations you have with regard to the property
5. What obligations the Landlord needs to fulfil.

Rent

1 months rent is payable in advance at the start of the tenancy and is normally quoted calendar monthly.  The rent will continue to be taken from your bank account on a monthly basis until the end of your tenancy. The tenant is normally responsible for Council tax, Gas, Electricity, Water Rates, and Telephone costs.

Damage Deposit

The damage deposit is held to cover any associated costs needed to restore the property to its original condition as found at the start of your tenancy.  For fully managed properties this is held by ourselves via ‘The Tenancy Deposit Scheme’ .  For tenant find only properties the damage deposit will be held by the landlord, you would have to contact him for repayment.

Insurance

It is important to note that you are responsible for your landlord’s contents, fixtures and fittings.  If the property is unfurnished then you alone are responsible for any loss or damage to your contents, not the landlord. With this in mind we strongly recommend that you take out insurance to cover such eventualities.  It is possible for us to give you some assistance in this area. Please be aware that some landlords may insist that you take out some form of insurance.        

Please ask a member of Supa Rent staff for further information.

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